Manager, Business Development (Syracuse Region)

HR Works, Inc.

  • Are you interested in growing sales in a new territory?
  • Would you enjoy providing services that help employers solve human resources (HR) challenges?
  • Would you like to work for an organization that has been recognized not only as a Certified Great Place to Work, but for the ninth (9) consecutive year as a Best Place to Work in New York State?

If so, consider working for HR Works!  HR Works is currently seeking a talented, competitive individual to join our growing sales organization to sell human resources and benefits outsourcing services.  As a Manager, Business Development, you would be responsible for the direct sales of our business to business services to prospective customers within an assigned territory.  The Manager, Business Development is responsible for all aspects of the sales cycle including prospecting and networking to identify target accounts, gaining access, pipeline building, qualifying opportunities, presenting solutions, finalizing and closing orders, and following through to revenue.  You will be provided with tools and training to ensure best chance of success.

The Top Seven (7) Reasons to Join HR Works, Inc.:

  1. Unlimited earning potential – competitive base salary with uncapped commissions and residuals!
  2. Excellent benefits package and GREAT culture
  3. Best Place to Work in New York State for 9 consecutive years!
  4. Certified Great Place to Work
  5. Recipient of Rochester Business Ethics Award
  6. Rochester Top 100 and INC 5000 – Fastest Growing Private Companies
  7. National client base crosses all industries

Primary Responsibilities:

  • Actively sell human resources and benefits outsourcing services to prospective customers in a specific, designated territory to drive revenue
  • With support of the Vice President, Business Development, develop and set specific and measurable sales goals on a monthly and annual basis
  • Source opportunities through phone prospecting, partner networking, and creative marketing campaigns
  • Develop and maintain pipeline of opportunities and sales strategy for the assigned territory; reports daily activities and results in
  • Develop and maintain a high level of expertise of all services and competitive solutions and implements best practices to sell solutions to customers
  • Participate in all sales and other training provided by the company
  • Participate in special projects and promotional campaigns
  • Build relationships with prospective customers to best understand their requirements and present services and options that best meet their needs
  • Deliver world class customer service levels that exceed customer expectations on a regular basis

Position Requirements:

  • Demonstrated ability to build and maintain a strong sales pipeline
  • Strong prospecting and business development skills
  • Demonstrated expertise in initiating and managing successful business-to-business sales and service relationships
  • Strong and polished professional communication skills, writing skills, negotiating abilities, presentation, and excellent phone etiquette
  • Proficient in Microsoft Office Suite, CRM systems (Salesforce) and internet/social media
  • Results oriented with a sense of urgency; motivated by success
  • Able and prepared to travel within a defined, local territory on a daily basis; minimal long-distance travel is required


  • A minimum of five (5) years prior sales experience is highly preferred
  • Experience selling in a business-to-business environment involving a varying selling cycle is highly preferred
  • Ability to leverage existing relationships and a network of contacts is highly desired
  • Human resources/benefits/payroll and/or recruiting selling experience is highly desired
  • Bachelor’s degree is strongly desired
  • Experience using Salesforce or other similar CRM is an advantage but not required

Additional Information:

HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Click here to apply



HR Assistant

Gypsum Express Ltd.

The Organization

Gypsum Express Ltd., a growing, multi-state, premier trucking company, is looking for a Human Resources Assistant in our Baldwinsville, NY corporate office. Individual must be highly motivated, technology oriented and must have a passion for HR, high level of urgency and ability to work in a fast paced environment. We offer a complete benefit package including medical, dental, and 401-(k) benefits. Salary is commensurate with experience.

The Position

Duties including, but not limited to the following:

  • New hire orientation

  • Advises and counsels all levels of employees on existing benefit programs. 

  • Enrolls new employees in benefits programs as well as terminating benefits for employees who are no longer eligible.

  • Works directly with Third Party Administrator for COBRA administration. 

  • Handles benefit inquiries and issues ensuring a quick and courteous resolution. 

  • Filing and scanning of personnel files

  • Own and administer employee review process. 

  • Provide guidance to supervisor and managers regarding policies and procedures. 

  • Complete various daily, weekly, monthly and annual reports

  • Assist employees with various questions and resolve in a timely manner. 

  • Process HRIS updates in the ADP Workforce Now system. 

  • Handles years of service awards.


  • Associates or Bachelor’s in Human Resources or related field; or minimum 3 years working in a Human Resources function.

  • Proficient in Excel and Word with ability to create, modify and analyze spreadsheets

  • Excellent communication, interpersonal and problem solving skills required

  • Possess strong attention to detail and organizational abilities

  • Experience with ADP a plus


Please submit resumes to [email protected]


Assistant Vice President of Human Resources

Rising Phoenix Management Group

The Organization

In 1985, 13 of the industry’s leading public adjusting firms joined forces to bring property insurance policyholders who had suffered loss and damage, a groundbreaking standard of recovery assistance. The new organization — Adjusters International (AI) — could put a team of top professionals virtually anywhere at any time, delivering an unprecedented level of expertise, experience, advocacy, and service to help the insured recover from property losses that were frequently disastrous in scope. In 1996, Adjusters International recognized the need to provide the same level of expertise, advocacy, and service to eligible government entities and non-profit organizations that had suffered a disaster and were seeking recovery under FEMA’s public assistance grants program. In 2016, Adjusters International again expanded its offerings to include disaster preparedness and resiliency services in advance of a disaster. To accomplish this new direction, AI joined with Tidal Basin Group, a national emergency management and disaster recovery consulting firm with unique knowledge and experience in the areas of emergency and disaster preparedness, planning, response, recovery, mitigation management, and funding. 

Rising Phoenix Holdings Corporation is a parent organization of Adjusters International, Title Basin and all other subsidiaries.

For more information on Rising Phoenix Management Group/Adjusters International, please visit:


Assistant Vice President of Human Resources

The Assistant Vice President of Human Resources reports to Robert J. Roberts III, Vice President and Chief Administrative Officer. Bob has 15-years of diverse c-suite experience and enjoys working with self-motivated leaders and helping those he works with in reaching their goals. 

The Position

Position Summary: The Assistant Vice President of Human Resources is responsible for directing the overall operations of the Human Resources Department including, developing and managing a small team of HR professionals and together, administer benefits plans, and develop and oversee compensation plans that support the business. They will lead the effort to improve the process attract and retain the best people in the industry as business needs fluctuate; by utilizing employee development; total rewards; retention and performance feedback. This individual will function as a business partner with the leadership team, an employee champion and advocate, an HR functional expert and change agent.  This individual is responsible for developing and executing human resource strategy and practices that add value in support of the overall vision and strategic direction of Rising Phoenix Management Group. The Assistant Vice President of Human Resources will provide guidance and leadership on core values and organizational culture through coaching, and employee engagement. 

The operation includes managing: talent acquisition, development and management, employee relations, cost effective and competitive total compensation (wages and benefits); retirement plan administration; performance feedback and management, coaching and guiding leaders, managers and individual contributors; and managing an integrated HRIS and data/record management system in partnership with other departments.

The Assistant Vice President of Human Resources will partner with the leadership team and managers and works collaboratively to build and cultivate relationships across the organization. This position functions as both an HR practitioner as well as an internal consultant, and functions as an employee advocate to all those employed at Rising Phoenix Management Group. Recommends and administers all organizational human resources policies and procedures. 


Duties and Responsibilities   

Total Rewards

  • Designs, delivers and administers compensation and benefits for a total compensation package that is both cost effective for the organization and employees view as valuable

  • Leads the annual benefit renewals and open enrollment processes, making recommendations and identifying opportunities to increase employee offerings while reducing costs, working in coordination with corporate directives 

HR Management

  • This position is directly responsible for leading two HR staff in the department 

  • Consult with legal counsel as appropriate, and/or as directed regarding personnel matters 

  • Responsible for the recommendations, preparation, revision, and distribution of HR and company policies and procedures as required

  • Compiles and prepares data in relation to and in preparation of EEO and Affirmative Action reporting/plan requirements

  • Determines appropriate metrics, develops tracking mechanisms and maintains and reports data related to headcount, turnover rates, recruitment metrics and trends, etc.

  • Leads specific HR-related projects as assigned, researching, progressing and coordinating the project and making recommendations for future action

  • Evaluate procedures and processes – looking for efficiencies and technology solutions to improve turnaround time and HR data management

Talent Acquisition, Retention and Performance Feedback

  • Participates in the analysis of, and makes recommendations regarding appropriate staffing levels based on business demands and future needs

  • Partners with division managers in all aspects of the recruitment, selection and onboarding processes by coaching and guiding managers in legal, consistent and effective approaches to identify, interview and select the best individuals to meet the organizational goals

  • Develop strategies and new approaches to enhance recruiting efforts

  • Supports management in addressing employee relations matters. Coaches leaders on progressive discipline and approaches to address concerns at the earliest opportunity.   Where necessary and appropriate, investigates sensitive and complex situations and facilitates the resolution to protect all parties

  • Mentor and develop leaders and managers through coaching and training

  • Identify gaps, develop and provide training and development for employees to encourage continual growth and learning

  • Develop and train leaders and employees in ongoing performance feedback to maximize employee potential

  • Conducts HR, leadership and compliance related training sessions for managers and employees as needed or required 

Strategic Partner-Leader

  • Assist in developing, articulating, communicating and supporting the Culture & Values of Rising Phoenix Management Group

  • Partners with leadership team to support local and/or corporate goals 

  • Champion change agent helping leadership team strategically plan through changes to minimize disruption for employees and operations

  • Supports, models, communicates, reinforces and defends the mission, values and culture of the organization

  • Support and models diversity and inclusion efforts

  • Provide data-driven reports for assisting in decision making

  • Evaluate organizational effectiveness and make recommendations for improvements and changes for future needs



Skills and Competencies 

  • Demonstrated ability to be recognized as a trusted colleague by the leadership team, management and employees

  • Knowledge of and experience developing and managing the full complement of cost-effective benefits, compensation structure and administration, recruitment strategies and administration. And demonstrated strategic human resource management skills and experience including employee relations, employment law, training and development, change management, HR data management, employee and leadership coaching and succession planning

  • Knowledgeable, stays current and upholds all state and federal laws and regulations, and organizational policies and procedures

  • Models a client-service-leadership approach that balances functional expertise, a data-driven decision-making model and collaboration with others

  • Demonstrated business acumen and a strong commitment to excellence

  • Demonstrated integrity and ethical practice, maintains confidentiality

  • Strong interpersonal skills, including developing and maintaining relationships

  • Ability to communicate effectively, verbally and in writing, in small and large group settings

  • Proven skills in strategic planning, policy and program development, problem solving, data analysis, facilitation, and conflict resolution

  • Monitors and assesses trends and regulatory changes in all aspects of human resources management in order to move Rising Phoenix Management Group to the forefront of our competitors 

  • Possess strong influencing skills

  • Ability to multi-task and prioritize is mandatory

  • Proven skills in situational leadership, developing direct reports, project development and execution and budget management.  Must demonstrate ability to lead strategically with vision, motivation, passion, integrity and be accountable for actions taken. 

  • Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office). Demonstrated experience with HRIS systems (including payroll)

Required Education and Experience 

    • Bachelor’s degree in related field of study required; Master’s degree preferred.

    • Minimum of 8-10 years of increasingly responsible human resources and related experience with 5 years in a management or leadership role preferred.  

    • SHRM-CP/SHRM-SCP certification preferred



Mary Malone McCarthy
M3 Placement & Partnership
[email protected]

Barbara Beck
Principal Consultant
M3 Placement & Partnership
[email protected]
c/t: 518-428-7687


Human Resources - Colleague Relations Partner

St. Joseph's Health

St. Joseph’s Health is a regional non-profit health care system based in Syracuse, NY. St. Joseph’s is ranked by Consumer Reports among the top 15 heart surgery centers in the country, a designated Stroke Center, a U.S. News “Best Regional Hospital” and the only hospital in Onondaga County to be awarded an ‘A’ rating by Leapfrog® Hospital Safety Grades.

Position Purpose/Job Description Details: 

The Colleague Relations Partner is a trusted partner, providing guidance and colleague relations subject matter support to Regional Health Ministry (RHM) based managers and colleagues in promoting and fostering of a fair, positive, and collaborative working environment. In collaboration with HR Business Partners and Colleague and Labor Relations COE leadership and peers, the Colleague Relations Partner supports the implementation and management of colleague and labor relations strategies, philosophies, processes, and programs. The Colleague Relations Partner regularly interacts and consults with management and Colleague and Labor Relations COE leadership to collectively manage, resolve, and trend colleague relations matters, including planning and conducting investigations, responding to internal colleague complaints, and providing support to the HR Business Partners in meeting strategic objectives. The Colleague Relations Partner adds value to the organization by providing colleague relations guidance and solutions with a focus on enabling the achievement of Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture.

Education Requirements:  Bachelor's Degree 

Experience Requirements: Minimum of three years' experience in HR, previous healthcare experience strongly preferred. Excellent interpersonal and communication skills.  Sound judgment when dealing with colleague issues.

Principal Responsibilities: Collaboratively supports work efforts involving the planning, defining, and validating of colleague and labor relations policies, processes, programs and initiatives within their Regional Health Ministry (RHM)/organization; ensures HR compliance and consistency in the administration, application, and delivery of colleague and labor relations services; partners with key internal customers as directed including Risk Management, Legal Services, and Integrity and Compliance; supports the Problem Resolution Process, conducting investigations as needed, documenting findings and outcomes, and making appropriate and objective recommendations to management for resolution; coordinates specific colleague and labor relations management training, such as Just Culture and other employment law focused trainings.

Please apply via the following link:


Part Time Marketing/Administrative Project Assistant


CNY SHRM is a local HR Group dedicated to the Human Resources Profession.  With over 500 members, the Chapter exists to provide a wide variety of professional development and networking opportunities for human resource (HR) professionals in the greater Syracuse area. 

We are nationally and locally recognized as CNY’s Premier Human Resource Organization, and an active strategic partner on workforce issues that contribute to CNY’s socioeconomic success.


CNY SHRM has an immediate need for a contractor to help with marketing and administrative projects. This is an independent contractor position. Individuals must have the ability to work a flexible work schedule of ~10 hours a week. The ideal candidate will have the ability to perform projects intermittently throughout the week, to attend monthly board meetings, and to attend 8-10 on-site events throughout the year.

This part time position provides administrative and marketing support to the CNY SHRM Executive Board, board chairs and SHRM Marketing Assistant. Duties include but are not limited to the following:

  • Design promotional information for monthly events as well as ad hoc projects.  Items will include design for web and/or print
  • Independently manage social media and website accounts with helpful information for the Human Resources Community
  • Manage monthly event promotion and registration process
  • Manage invoicing process through Memberclicks for all events
  • Assist Treasurer with accounts payable and receivable
  • Recommend and implement process improvements to ensure efficiency of work and consistency of processes
  • Respond to daily emails regarding membership, events, and professional matters pertinent to chapter members.
  • Complete reports for NYS SHRM and National SHRM
  • Maintain the chapter job posting site
  • Attend monthly board meetings

Hours Required: Avg. ~10 hours/week (40 hrs/month)


High School Diploma

MS Office Suite

Intermediate Excel experience (preferred)

Photoshop or similar graphic design programs

Hootsuit and Google Analytics (preferred)

Experience maintaining social media and website portals


  • Strong written and verbal communication skills;
  • Strong customer service skills;
  • Ability to self-manage in a home office setting
  • Detail oriented
  • High level of initiative
  • Ability to handle multiple assignments and maintain professional demeanor
  • Strong MS office skills

Please submit resumes to [email protected]


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